Privacy Policy

Last updated: October 28, 2026

This policy explains what information Elegant Encasements LLC (“Elegant Encasements,” “we,” “us”) collects through elegantencasements.com and our marketing, how we use it, and the choices you have. We sell packaging to businesses, so most of the information we handle is business contact information.

1. Information We Collect

Information you give us

When you send an inquiry, contact us, request samples, or apply for a trade account, we collect what you enter: your name, company, job title, email address, phone number, business and shipping addresses, website, and the details of your project or message. If you create a trade account, we also store your sign-in email and a securely hashed version of your password. We never store your password in readable form.

Information collected automatically

When you visit the site, our server records your IP address, browser type, and the pages you request. When you submit a form, we store your IP address and browser type with it to help prevent spam and fraud.

Postcards and QR codes

If you received a postcard from us, its QR code and web address carry a unique code. When you use it, we record that the card was opened, with the time, IP address, and browser type, and we may show a page prepared for your company. We also set a cookie so that a later inquiry or sign-up can be connected to that card.

Business information from other sources

To send postcards to businesses, we compile company names, business mailing addresses and, where available, business contact names from public sources such as company websites and business listings. We use an address-verification service to confirm that business addresses can receive mail.

2. Cookies and Similar Technologies

• Essential cookies. A session cookie keeps our forms secure against forged submissions and keeps you signed in if you have an account. The postcard cookie described above lasts 90 days.
• Your inquiry list. Items you add to an inquiry are kept in your browser’s session storage until you close the tab. They are not sent to us until you submit the inquiry.
• Analytics and advertising. We use Google Analytics to understand how visitors use the site and Google Ads to measure our advertising. Google may set cookies and collect information such as your IP address and the pages you visit. See how Google uses information from sites that use its services. You can opt out with the Google Analytics opt-out add-on and in Google’s ad settings.
• Fonts. Our pages load fonts from Google Fonts, so your browser contacts Google’s servers, which receive your IP address.

You can block or delete cookies in your browser settings. The site will still work, though a form may ask you to submit again. Our site does not currently respond to browser “Do Not Track” signals.

3. How We Use Information

• To answer inquiries and provide quotes, samples, and orders.
• To set up and manage trade accounts, including showing pricing to approved accounts.
• To send order updates, invoices, and other service messages.
• To send marketing by mail, and by email only where you have agreed to it or the law otherwise allows it.
• To understand and improve the site and our advertising.
• To protect the site and our customers from spam, fraud, and abuse.
• To meet legal, tax, and accounting obligations.

4. How We Share Information

We do not sell personal information, and we do not share it for other companies’ marketing. We share it only with:

• Service providers that help us run the business, such as web hosting, email delivery, address verification, analytics, postcard printing and mailing, and shipping carriers. They may use it only to provide their service to us.
• Our manufacturing and logistics partners, limited to what they need to make and ship your order, such as a ship-to address.
• Professional advisers such as accountants and lawyers.
• Authorities, when the law requires it, or when needed to protect our rights, our customers, or the public.
• A buyer or successor, if our business is sold or merged.

We keep your brand, designs, and order details confidential, and we never name you as a client without your written permission.

5. How Long We Keep Information

We keep inquiry and account information for as long as we need it to serve you and for a reasonable time afterward. We keep order, invoice, and payment records for as long as tax and accounting rules require. Security logs are kept for shorter periods.

6. Security

The site is served over an encrypted connection (HTTPS), passwords are stored only in hashed form, and access to our administration area is restricted and protected against repeated sign-in attempts. No system is perfectly secure, so we cannot guarantee absolute security.

We never ask for card numbers or online banking passwords. We will never change our payment instructions by email alone; if you receive payment instructions that look different from the ones you have, call us at 636-294-8000 before sending money.

7. Your Choices and Rights

• Access, correction, and deletion. Email sales@elegantencasements.com or call 636-294-8000 to ask what information we hold about you, or to correct or delete it. We may need to keep some records, such as invoices, where the law requires it.
• Email marketing. Every marketing email includes a way to unsubscribe.
• Postcards. Ask us to stop mailing your company and we will remove it from future mailings.
• Additional rights. Depending on where you live, for example in certain U.S. states or in Canada, you may have further rights, such as to know what we hold about you or to withdraw your consent. We will honor these requests as the law requires and will not treat you differently for making them.

8. Visitors and Businesses in Canada

We are based in the United States and store information on servers in the United States. If you are in Canada, your information will be processed in the United States and may be accessible to U.S. authorities under U.S. law. To ask about our practices or to withdraw consent, contact us as shown below.

9. Children

This site is meant for businesses and is not directed to children under 16. We do not knowingly collect information from them.

10. Changes to This Policy

We will post any changes on this page and update the date at the top.

11. Contact Us