Terms of Use and Sale

Last updated: October 28, 2026

These terms are between you and Elegant Encasements LLC, a Missouri limited liability company (“Elegant Encasements,” “we,” “us”). Part A applies to anyone using elegantencasements.com. Part B also applies whenever you request a quote or place an order with us.

Part A

Terms of Use

1. Business use

Our site and products are offered to businesses. By using the site to request quotes, open an account, or order, you confirm that you are acting for a business.

2. Product images and information

The product images on this site are AI-generated renderings meant to show the shape, style, and possibilities of each design. Actual color, finish, closures, and proportions may differ. Each image shows one closure option; other pump, cap, and lid styles are often available, and most containers can take finishes and decoration that are not shown. Descriptions and specifications are for guidance. Before you order, confirm the details that matter to you on your quote, technical drawing, or sample. We may correct errors on the site at any time, including pricing errors.

3. Trade accounts

We may approve or decline trade account applications at our discretion. Keep your sign-in details confidential; you are responsible for activity under your account. Pricing shown to approved accounts is confidential and for your own purchasing only. We may suspend an account that is misused.

4. Our content

The text, images, designs, and logos on this site belong to Elegant Encasements or its licensors. You may view and share pages for evaluating our products, but you may not copy or reuse our content commercially without written permission.

5. Acceptable use

Do not misuse the site: no automated scraping, attempts to bypass security, submitting false information, or sending spam through our forms.

6. Other websites

Links to other websites are provided for convenience. We are not responsible for their content or practices.

7. The site is provided “as is”

We work to keep the site accurate and available, but we provide it “as is” and do not promise that it will be error-free or uninterrupted. To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of the site.

Part B

Terms of Sale

1. Quotes and orders

A quote is valid for 30 days unless it says otherwise. An order is accepted when we confirm it in writing (email is fine) and receive your deposit. These terms apply to every order; terms printed on your purchase order do not apply unless we agree to them in writing.

Our costs can change suddenly because of events outside our control, such as new or increased tariffs, duties, or trade restrictions; war, conflict, or sanctions; sharp rises in fuel or shipping costs; port closures or shipping blockades; or severe weather and natural disasters. If that happens, we may withdraw or revise a quote before it expires, even after you have received it. We will tell you in writing and, where we can, send you a revised quote.

2. Prices

Prices are per unit in U.S. dollars and are based on the minimum order quantity (MOQ) for a plain container, without paint, printing, coating, or other decoration, unless your quote says otherwise. Decoration, alternate closures, special packing, and taxes are additional unless your quote includes them. We do not quote landed prices: shipping is arranged and paid for separately from your order. Many of our products are made overseas; if government duties or tariffs on your order change between your quote and shipment, we may adjust the price by the amount of that change, and we will tell you in writing first.

3. Payment

A 50% deposit is due when you place your order. The remaining 50% is due before shipment is scheduled. Payment is by ACH or wire transfer in U.S. dollars to an account in the name of Elegant Encasements LLC. You are responsible for your own bank’s transfer fees. We may hold production or shipment until payments due are received.

4. Artwork, proofs, and samples

Before production, you will approve a proof, a pre-production sample, or both. Production starts after your approval and deposit. We are not responsible for errors in artwork or specifications you have approved. You confirm that you own or have permission to use any artwork, logos, and trademarks you send us, and you agree to cover any claims that arise from their use.

5. Lead times

Typical lead time is 8–12 weeks from your deposit and final approval. Lead times are estimates, not guarantees; manufacturing, shipping, customs, and other factors outside our control can cause delays.

6. Quantities

Manufacturing runs vary slightly. We may ship up to 5% more or fewer units than ordered, and you will be invoiced for the quantity shipped at the quoted unit price.

7. Color, finish, and tolerances

Small variations in color, finish, dimensions, and weight are normal between production runs and compared with images or samples. Color matching is done to commercially reasonable tolerances.

8. Suitability for your product

You are responsible for confirming that the packaging suits your product, including testing your formula for compatibility and stability, and meeting any regulatory and labeling requirements. We will share the manufacturer information we have, but we do not guarantee compatibility with any particular formula. We recommend testing with samples before ordering.

9. Custom molds and tooling

If your order needs custom molds or tooling, your quote will state the cost, who owns them, and how they may be used.

10. Shipping and risk of loss

Shipping is arranged and paid for separately from the goods, and is not included in our prices. Unless your quote says otherwise, risk of loss passes to you when the goods are delivered to the address you gave us.

11. Inspection and claims

Please inspect your order on delivery and note any visible damage on the carrier’s delivery receipt. Report shortages, damage, or defects to us in writing within 10 business days of delivery, with photos. After that period, the order is considered accepted.

12. Defective goods

We warrant that goods will materially match the specifications in your approved quote and sample when delivered. If they do not, we will, at our option, replace the affected units or refund or credit their price. This is your sole remedy for non-conforming goods. Except for this warranty, goods are provided without any other warranty, express or implied, including any warranty of merchantability or fitness for a particular purpose.

13. Cancellations and returns

You may cancel an order before production starts; we will refund your deposit minus any costs already incurred, such as samples, setup, or tooling. Once production has started, an order cannot be cancelled and the deposit is non-refundable. Custom and decorated goods cannot be returned. Stock items may be returned only with our written approval and may carry a restocking fee.

14. Confidentiality

We keep your designs, brand, pricing, and order details confidential, and we never name you as a client or use your brand in our marketing without your written permission. Please keep our pricing and quotes confidential as well.

15. Limitation of liability

To the extent the law allows, our total liability for any order is limited to the amount you paid for the goods that gave rise to the claim, and we are not liable for indirect, incidental, or consequential damages, including lost profits, product recalls, or the cost of your product or its filling.

16. Events beyond our control

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, disruptions at factories, ports, or carriers, government actions, or changes in trade rules.

17. Governing law

These terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Missouri.

18. General

These terms, together with your accepted quote, are the full agreement for your order. If any part is found unenforceable, the rest still applies. We may update these terms from time to time; the version in effect when your order is accepted applies to that order.

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